Privacy Policy

RootMyNookColor.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rootmynookcolor.com or communicate with us using the contact email [email protected]. We are dedicated to processing your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Commitment to Privacy and Data Protection

We are firmly committed to ensuring that your privacy is protected. Any personal data provided to us will only be used in ways consistent with our responsibilities under relevant data protection legislation. We uphold the principles of fairness, transparency, and accountability in all our data processing activities, and we implement strict technical and organizational measures to safeguard your data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all data collected about you through the website rootmynookcolor.com, whether that data is provided directly by you or collected automatically in the course of your interactions with our services. For the purpose of the GDPR, RootMyNookColor.com is the “data controller” of your personal data. If you are a California resident, this policy also outlines your rights under the CCPA and our role as a “business” as defined under California law.

3. Categories of Personal Data We Process

We may collect, use, store, and transfer different categories of personal data about you, including:

(a) Usage Data: Information on how you use our website including your IP address, browser type, session duration, referring/exit pages, time zone settings, and pages viewed.

(b) Account Data: Information you provide when creating an account or contacting us—such as your full name, address, email address, and phone number.

(c) Profile Data: Information related to your service preferences, past purchases or downloads, activity logs, and behavioral trends as you interact with the site.

(d) Communication Data: Records of your communication with us, including emails, contact form entries, customer support interactions, and feedback submissions.

(e) Technical Data: Device identifiers, system configurations, operating systems, and connection information, gathered automatically through our servers and cookies.

(f) Transaction Data: Order details, payment records, billing address, shipping information, and transaction confirmations related to any purchases on rootmynookcolor.com.

(g) Preference Data: Your expressed interests, product preferences, marketing and communication consent settings, opt-in statuses and any personalizations you set on your profile.

4. Legal Bases for Processing Personal Data

We process your personal data where such processing is permitted by law under one or more of the following legal bases:

– Contractual Necessity: To provide you with services or goods you request from us via rootmynookcolor.com.
– Consent: When you explicitly consent to specific uses, such as subscribing to a newsletter.
– Legal Obligation: Where data needs to be processed to comply with legal requirements.
– Legitimate Interests: Where it is necessary for our lawful interests and your interests and fundamental rights do not override those interests.

5. Your Rights Under GDPR and CCPA

You have specific rights under both the GDPR and the CCPA. These include:

– Right of Access: You may request to receive confirmation as to whether personal data about you is being processed, and access to that data.
– Right to Rectification: You may request correction of inaccurate personal data.
– Right to Erasure: You may request deletion of your data when no longer necessary or based on withdrawal of consent.
– Right to Restriction: You may request limitation of the processing of your personal data under certain conditions.
– Right to Data Portability: You may request we provide your data in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to the processing of your data where we rely on legitimate interests as our legal basis.
– Right to Opt-Out (CCPA): California residents may opt out of the sale of personal data. Note: We do not sell personal data.
– Right to Non-Discrimination: We will never discriminate against you for exercising your rights.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement a range of technical and organizational security measures to protect your personal data:

– Encryption of data both at rest and in transit using industry-standard protocols.
– Secure server infrastructures across GDPR- and CCPA-compliant data centers.
– Role-based access controls and administrative safeguards.
– Regular monitoring, vulnerability assessments, and employee privacy training.

7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA) or California, we ensure such transfers are safeguarded through standard contractual clauses approved by the European Commission and/or reliance on adequacy decisions for jurisdictions recognized to provide sufficient data protection. Users accessing rootmynookcolor.com from outside their home jurisdiction acknowledge their data may be transferred internationally and processed in compliance with relevant protections.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including:

– Usage Data: Retained for 12 months to monitor and improve website performance.
– Account, Profile, and Transaction Data: Retained for 6 years from last activity to comply with tax and recordkeeping obligations.
– Communication Data: Retained for 3 years from the date of last correspondence.
– Technical and Preference Data: Retained for 12 months unless renewed by user interaction.
Data may be stored longer if required for legal, regulatory, or dispute resolution purposes.

9. Cookie Policy

RootMyNookColor.com uses cookies and similar technologies to enhance user experience:

– Essential Cookies: Required for site functionality such as navigation and access to secure areas.
– Functional Cookies: Used to remember user preferences and settings.
– Analytics Cookies: Collect anonymized data to improve website performance and diagnostics.
– Performance Cookies: Track behavior such as page load times and bounce rates to improve the quality of service.

10. Cookie Management and Compliance

Under GDPR and CCPA, you have the right to control your cookie preferences. Our cookie management interface allows you to:

– Accept or reject non-essential cookies.
– Withdraw consent at any time.
– Access complete details of cookies deployed.

You may also modify or disable cookies via your browser settings; however, doing so may limit access to certain website features.

11. Protection of Children’s Privacy

RootMyNookColor.com does not knowingly collect or solicit data from children under the age of 13. If we become aware that data has been collected from a child under 13 without verified parental consent, we will promptly delete such data. Parents or guardians who believe their child may have shared data with us should contact us immediately at [email protected].

12. Policy Updates and Notifications

We reserve the right to modify or update this Privacy Policy at our discretion in order to remain compliant with applicable regulations or reflect changes in our data practices. We encourage users to review this page periodically for any changes. When material changes occur, we may notify you through the website or by email where appropriate.

13. Contact Us

For questions regarding this Privacy Policy, concerns about how your personal data is handled, or to exercise your privacy rights, you may contact us at:

Email: [email protected]

We are committed to resolving privacy-related concerns promptly and in accordance with applicable laws.

By visiting rootmynookcolor.com, you acknowledge this Privacy Policy and agree to the practices described. We are committed to continual compliance with privacy laws and encouraging transparency in how we treat your data. Please feel free to contact us with any questions.